In case you have a complaint or grievance regarding the services rendered by us you may approach or write or e-mail to the policy issuing office Regional office/Head office for redressal.

If you are not satisfied with the response from the Company you are free to take up the matter with the Hon'ble Ombudsman details of which may be obtained from the policy issuing office or log on to uiic.co.in.

Immediate intimation to the police as well as our policy issuing office is compulsory. Please note that the delay in lodging FIR and intimating the claim to our office may ultimately result into rejection of the claim. Please note that filing of the FIR is not only a policy condition but also a requirement under law.

Utmost care should be taken by you to preserve the salvage (wherever replacements of parts are allowed) in whatever form i.e. parts of the vehicle/vehicle as a whole till the claim is disposed off either by deducting the value of salvage from the claim amount or collecting the salvage from you and settling the claim in Toto.

This is applicable whatever be the mode settlement i.e. whether on repair loss basis/total loss basis/net of salvage loss basis as otherwise the claim settlement will be jeopardized which may be carefully noted.