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Grievance

For Consumer Grievance Redressal System(CGRS) available at United India Insurance Company Ltd. kindly refer the below documents.

S.No Title Downloads
1 Consumer Grievance Redressal System (CGRS)

To post a complaint online or to track its status, please click the following link - Online Complaint

Know Your Customer Care Officer

Please enter the first 6 digits of Policy No or City of Policy Issuing Office
your Grievance is not resolved by your Customer Care Officer, you may escalate it to
Head Office.
Head Office Ms. Joice Gonsalves,
Chief Manager,
HO-UNI Customer Care,
Head Office		 #19, Nungambakkam High Road, IV Lane
Chennai,
600034		 Phone: 044-28575261,
Email: customercare[at]uiic[dot]co[dot]in,
joicegonsalves[at]uiic[dot]co[dot]in

 Unclaimed refunds of policy holders for more than six months can be accessed by clicking the link. Click Here

Samaveshi Suraksha Health Insurance Policy
We have recently launched a new retail Health Insurance product Samaveshi Suraksha Health Insurance Policy. This policy is specially designed for Persons with Disability as per The Rights of Persons with Disabilities Act, 2016 and Individuals with HIV/AIDS as defined under the Human Immunodeficiency Virus and Acquired Immune Deficiency Syndrome (Prevention and Control) Act, 2017. The underwriting of the product is centralized at the Health Hub Hyderabad. For further details kindly log on to www.uiic.co.in
HEALTH TIPS
Summer can wreak havoc on your skin if proper care is not taken. Excessive oil and sweat can cause troublesome irritation, rashes, prickly heat, and exacerbation of acne. Wash your face often or use tissues to wipe a sweaty face to avoid acne. Use natural face packs with aloe vera gel or sandalwood powder to soften the skin.
A NEW MILESTONE IN GRIEVANCE DISPOSAL
For the Financial Year 2022-23 a total of 7423 grievances have been disposed off representing a " himalayan disposal ratio of 99.87%" . It is further stated that only 9 grievances were pending as at the closing hours of 31/03/2023.

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