Grievance


For Consumer Grievance Redressal System(CGRS) available at United India Insurance Company Ltd. kindly refer the below documents.

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1 Consumer Grievance Redressal System (CGRS) PDF ICON

To post a complaint online or to track its status, please click the following link - Online Complaint

Know Your Customer Care Officer
Please enter the first 6 digits of Policy No or City of Policy Issuing Office

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1 Online Policy FAQ's PDF ICON

 Unclaimed refunds of policy holders for more than six months can be accessed by clicking the link. Click Here

Online Insurance & Digital Payments

      Online Insurance Products
  • Customer can avail online policies in electronic format through our customer portal in our Website (www.uiic.co.in).
  • Policies which can be purchased online are Motor (2- wheeler & Private Car) /Health/ Personal Accident/ Overseas Mediclaim/ Householder/ Shopkeeper/ Pravasi Bhartiya Bima Yojana.
  • Policies which can be renewed online are Motor (2- wheeler & Private Car)/ Health/ Personal Accident/ Householder/ Shopkeeper.
      E-Insurance Account
  • Customers can also open an e-Insurance account with any of the registered Insurance Repositories licensed by IRDA and maintain all their insurance policies in soft copy form with the Repository.
  • Customer can have changes or endorsements carried out in their policies in soft form. 
  • UIIC have given a provision to incorporate their e-Insurance account number in the e-proposal form.
  • Customer can avail the advantages of easy maintenance and transparency of having insurance policies in electronic form.
      Digital Payment

Our Company has launched an initiative for incentivising digital payment of premium for buying a new general insurance policy

    • 10% Discount in Premium (max upto Rs.2000/-) per Policy
    • Make online Digital Payment through our website
    • Scheme available to Individual Customers only
    • Scheme applicable on New Policy only
    • Scheme applicable on Policies like : Individual Health, Family Medicare, Motor Package, Householders, Overseas Mediclaim etc.

TOLL FREE NUMBER - 1-800-425-33333

TIMINGS - 10.00AM TO 5.45PM - MONDAY TO FRIDAY