Grievance


For Consumer Grievance Redressal System(CGRS) available at United India Insurance Company Ltd. kindly refer the below documents.

S.No Title Downloads
1 Consumer Grievance Redressal System (CGRS) PDF ICON

If any complaint please click the following link Click Here

TOLL FREE NUMBER - 1-800-425-33333
TIMINGS - 10.00AM TO 5.45PM - MONDAY TO FRIDAY


Regional Office(Click below) CONTACT PERSONS ADDRESS PHONE /FAX/ EMAIL
AhmedabadSMT.HARSHA K. PARMAR,
ADMINISTRATIVE OFFICER,
UNI CUSTOMER CARE DEPT.,
Ahmedabad
UNITED INDIA BHAVAN,,Floor No-6,ASHRAM ROAD,NEAR INCOME TAX CIRCLE,
AHMEDABAD,
380014,
Phone: 079 - 2754 4714
Fax: 079 - 2754 4718
Email: hkparmar@uiic.co.in
BangaloreSMT.K.S.BHARATHI,
MANAGER,
UNI CUSTOMER CARE DEPT.,
Bangalore
KRISHI BHAVAN,,Floor No-5TH & 6TH,HUDSON CIRCLE, NRUPATHUNGA ROAD,,
BANGALORE,
560001,
Phone: 080-22534050
Fax: 080-22534011
Email: ksbharathi@uiic.co.in
BhopalSHRI SANDEEP PATIL,
ASSISTANT MANAGER,
UNI CUSTOMER CARE DEPT.,
Bhopal
PARYAWAS BHAWAN,SECOND BLOCK,Floor No-2,JAIL ROAD,ARERA HILLS,
BHOPAL,
462011,
Phone: 0755-2766217 2675280
Fax: 0755-2553775
Email: sandeeppatil@uiic.co.in
BhubaneswarSHRI. AKSHAYA KUMAR DAS,
MANAGER,
UNI CUSTOMER CARE DEPT.,
Bhubaneswar
ORISSA COOP HOUSING CORP,BLOCK NO 1,Floor No-5,JANPATH,UNIT III KHARVELA NAGAR (BESIDES RAM MANDIR),
BHUBANESWAR,
751001,
Phone: 0674-2394840
Fax: 0674-2391739
Email: akshayadas@uiic.co.in
ChandigarhSHRI. RAVI BHUSHAN,
DEPUTY MANAGER,
UNI CUSTOMER CARE DEPT.,
Chandigarh
,SCO 123-124,Floor No-3,SECTOR 17-B,
CHANDIGARH,
160001,
Phone: 0172-5039072 5039079
Fax: 0172 – 711485
Email: ravibhushan@uiic.co.in
ChennaiSHRI.V.GANESH,
MANAGER,
UNI CUSTOMER CARE DEPT.,
Chennai
SILINGI BUILDINGS,134,Floor No-4,GREAMS ROAD,THOUSAND LIGHTS,
CHENNAI,
600006,
Phone: 044 - 28242909 / 28293009
Fax: 044 - 28294148
Email: vganesh@uiic.co.in
CoimbatoreSHRI.G B MANEEBHARATHI,
ADMINISTRATIVE OFFICER,
UNI CUSTOMER CARE DEPT.,
Coimbatore
,178,Ground Floor,DR. NANJAPPA ROAD,OPP.CHIDAMBARAM PARK,
COIMBATORE,
641018,
Phone: 0422-2239709
Fax: 0422 – 2230402
Email: gbmaneebharathi@uiic.co.in
DehradunSHRI. DINESH KAPOOR,
MANAGER,
UNI CUSTOMER CARE DEPT.,
Dehradun
RATNA COMPLEX,899/1,Floor No-1,HOTEL RATAN PALACE,KAULAGARH ROAD,
DEHRADUN,
248001,
Phone: 0135-2751899
Fax: 0135-27535137
Email: dineshkapoor@uiic.co.in
GuwahatiSHRI. PRADEEP CHAKRABORTY,
ADMINISTRATIVE OFFICER,
UNI CUSTOMER CARE DEPT.,
Guwahati
CHIBBAR HOUSE,,Floor No-1,G.S.ROAD,NEAR DISPUR POST OFFICE,
GUWAHATI,
781005,
Phone: 0361-2341577
Fax: 0361- 2340606
Email: pradeepchakraborty@uiic.co.in
HubliSHRI DIWAKAR SINGH,
ADMINISTRATIVE OFFICER,
UNI CUSTOMER CARE DEPT.,
Hubli
ENKAY COMPLEX,NO.2,Floor No-1,KESHWAPUR,
HUBLI,
580023,
Phone: 0836 – 2362245
Fax:
Email: diwakarsingh@uiic.co.in
HyderabadSHRI.A.SHASHIDHAR,
DEPUTY MANAGER,
UNI CUSTOMER CARE DEPT.,
Hyderabad
UNITED INDIA TOWERS,3-5-817 & 818,Floor No-2,OLD MLA QRTRS ROAD,BASHEERBAGH,
HYDERABAD,
500029,
Phone: 040-23236490 / 23236367
Fax: 040-23231847
Email: asashidhar@uiic.co.in
JaipurSHRI.SURESH LODHWAL,
ASSISTANT MANAGER,
UNI CUSTOMER CARE DEPT.,
Jaipur
SAHARA CHAMBERS,,Floor No-2,TONK ROAD,
JAIPUR,
302015,
Phone: 0141-5100442
Fax: 0141-2745311, 2742016
Email: sureshlodwal@uiic.co.in
JODHPURSHRI. KRISHNAVEER SINGH BHATI,
ADMINISTRATIVE OFFICER,
UNI CUSTOMER CARE,
JODHPUR
BHATI PLAZA,,Floor No-1,MAIN PAL ROAD,JODHPUR,
JODHPUR,
342001,
Phone: 0291-2772841
Fax:
Email: krishnaveersb@uiic.co.in
KochiSHRI. S RAJMOHAN,
DEPUTY MANAGER,
UNI CUSTOMER CARE DEPT.,
Kochi
SHARANYA,,Floor No-1,HOSPITAL ROAD,ERNAKULAM,
ERNAKULAM,
682011,
Phone: 0484 - 2366853,2366893
Fax: 0484 – 2366934,2374209,
2382316
Email: srajmohan@uiic.co.in
KolkataSHRI JAYANTA CHAKRABORTI,
DEPUTY MANAGER,
UNI CUSTOMER CARE DEPT.,
Kolkata
HIMALAYA HOUSE,38 B,Floor No-2,JAWAHARLAL NEHRU ROAD,CHOWRINGHEE,
KOLKATA,
700071,
Phone: 033 22883163
Fax:
Email: jayantachakraborty@uiic.co.in
LCB AHMEDABADSMT.H.S.BHATT,
MANAGER,
UNI CUSTOMER CARE DEPT.,
LCB AHMEDABAD
UNITED INDIA INSURANCE BLDG,,Floor No-1,ASHRAM ROAD,INCOME TAX CIRCLE,
AHMEDABAD,
380014,
Phone: 079-27543581,079-.27540430
Fax:
Email: hsbhatt@uiic.co.in
LCB BANGALORESHRI.ARUN V ANAND,
ASSISTANT MANAGER,
UNI CUSTOMER CARE DEPT.,
LCB BANGALORE
INDIAN MUTUAL BUILDING,NULL,Floor No-3,NARASIMHARAJA SQUARE,BANGALORE,
BANGALORE,
560002,
Phone: 080-22224674,080-22210885,
080-22210316
Fax:
Email: anandav@uiic.co.in
LCB CHENNAISMT.CHANDRA SRINIVASAN,
MANAGER,
UNI CUSTOMER CARE DEPT.,
LCB CHENNAI
..,98/A,Floor No-1,DR. RADHAKRISHNAN SALAI,..,
CHENNAI,
600004,
Phone: 044-22822551 , 22822552
Fax:
Email: chandrasrinivasan@uiic.co.in
LCB HYDERABADSHRI. SATEESH LANKA,
AO,
UNI CUSTOMER CARE DEPT.,
LCB HYDERABAD
RAMALAYA BLDG,1-7-241/10,Floor No-2,SAROJINI DEVI ROAD,
Secundarabad,
500003,
Phone: 040-27844744
Fax: 040-27844704
Email: lsateesh@uiic.co.in
LCB KOLKATASHRI.PIYUSH AGARWAL,
DEPUTY MANAGER,
UNI CUSTOMER CARE DEPT.,
LCB KOLKATA
HIMALAYA HOUSE,38 B,Floor No-7,J L NEHRU ROAD (OLD CHOWRINGHEE ROAD),
Kolkata,
700071,
Phone: 033-65228267
Fax:
Email: piyushagarwal@uiic.co.in
LCB MUMBAISMT.P A VIJAYALAKSHMI,
MANAGER,
UNI CUSTOMER CARE DEPT.,
LCB MUMBAI
VULCAN INSURANCE BUILDING,77,Ground Floor,VEER NARIMAN ROAD,CHURCHGATE,
MUMBAI,
400020,
Phone: 022-22822550, 22822551,
22822552
Fax:
Email: pavijayalakshmi@uiic.co.in

FOR GRIEVANCES RELATING TO HEALTH INSURANCE UNDER INDIAN BANK ASSOCIATION HEALTH POLICY, PLEASE CONTACT OUR OFFICE AT THE FOLLOWING ADDRESS :

LARGE CORPORATE & BROKERS OFFICESHRI VIKRANT KHAIRMODE ,
SHRI ASHISH DEVAL MHASALKAR ,
SHRI PUSHKARAJ SURESH BAANDAL ,
SHRI SRIKANTH HAZARI
IBA HEALTH INSURANCE CELL VEER NARIMAN ROAD, CHURCH GATE, MUMBAI - 400020. Phone: 022 22822564 / 22822565 Email: vikrantkhairmode@uiic.co.in , ashish@uiic.co.in , pushkarajbaandal@uiic.co.in , srikanthhazari@uiic.co.in
 
LCB NEW DELHISHRI.PRADEEP BANDUNI,
ASSISTANT MANAGER,
UNI CUSTOMER CARE DEPT.,
LCB NEW DELHI
HIMALAYA HOUSE,D-24 & E-25,Floor No-2,23, K G MARG,NEW DELHI,
NEW DELHI,
110001,
Phone: 011-23314657,011-23318077,
011- 41521760
Fax:
Email: pradeepbanduni@uiic.co.in
LCB PUNESHRI. HEMANTA KUMAR BORDOLOI,
ASSISTANT MANAGER,
UNI CUSTOMER CARE DEPT.,
LCB PUNE
,,Floor No-1,OLD PUNE-BOMBAY HIGHWAY,WAKDEWADI,SHIVAJINAGAR,OOR:1,
PUNE,
411005,
Phone: 020-25540044,020-25541200
Fax:
Email: hemantabordolol@uiic.co.in
LucknowSHRI.DEEPAK KUMAR PANDEY,
DEPUTY MANAGER,
UNI CUSTOMER CARE DEPT.,
Lucknow
ARIF CHAMBERS,1,Ground Floor,KAPOORTHALA BAGH,ALIGANJ,
LUCKNOW,
226020,
Phone: 0522 – 2321905
Fax:
Email: dkpandey@uiic.co.in
LudhianaSHRI.INDERJEET GHOSH,
ADMINISTRATIVE OFFICER,
UNI CUSTOMER CARE DEPT.,
Ludhiana
,136,Floor No-1,FEROZE GANDHI MARKET,
LUDHIANA,
141001,
Phone: 0161-5030707
Fax: 0161-2773084
Email: inderjeetghosh@uiic.co.in
MaduraiSHRI.R.RAMESH,
DEPUTY MANAGER,
UNI CUSTOMER CARE DEPT.,
Madurai
PANDIYAN BUILDING,7:00 AM,Floor No-1,WEST VELI STREET,MADURAI,
MADURAI,
625001,
Phone: 0452-2342152 0452-2342153
Fax: 0452-2341717
Email: rramesh@uiic.co.in
Mumbai - ISMT.HARSH MAMTORA,
ASSISTANT MANAGER,
UNI CUSTOMER CARE DEPT.,
Mumbai - I
STADIUM HOUSE,,Floor No-5,VEER NARIMAN ROAD,CHURCHGATE,
MUMBAI,
400020,
Phone: 022-22045059
Fax: 022 - 22820469
Email: harshmamtora@uiic.co.in
Mumbai - IISMT.BHAVANA A SURVE,
DEPUTY MANAGER,
UNI CUSTOMER CARE DEPT.,
Mumbai - II
MAKER BHAVAN NO. I,,Floor No-3,SIR V.T.MARG,NEW MARINE LINES,
CHURCHGATE,
400020,
Phone: 022-22624526, 22640295
Fax:
Email: bhavanasurve@uiic.co.in
NagpurSHRI.A.SURYA PRAKASH,
DEPUTY MANAGER,
UNI CUSTOMER CARE DEPT.,
Nagpur
AMBICA HOUSE,19,Ground Floor,DHARAMPETH EXTENSION,SHANKAR NAGAR SQUARE,
NAGPUR,
440010,
Phone: 0712-2230642
Fax: 0712-2248803
Email: asuryaprakash@uiic.co.in
New Delhi - ISHRI.BALJEET SINGH,
MANAGER,
UNI CUSTOMER CARE DEPT.,
New Delhi - I
KANCHENJUNGA BUILDING,8TH FLOOR,Floor No-8,BARAKHAMBA ROAD,CONNAUGHT PLACE,

110001,
Phone: 011- 23313055 -59
Fax:
Email: bsingh@uiic.co.in
New Delhi - IISHRI.MUKESH KUMAR,
MANAGER,
UNI CUSTOMER CARE DEPT.,
New Delhi - II
SCOPE MINAR COMPLEX,CORE 1 & CORE 4,Floor No-2,LAXMI NAGAR DISTRICT CENTRE,,
DELHI,
110092,
Phone: 011 – 22421201
Fax: 011 -2204125, 22049013
Email: mukeshkumar@uiic.co.in
PatnaSHRI.DHARMVEER PRAKASH,
ADMINISTRATIVE OFFICER,
UNI CUSTOMER CARE DEPT.,
Patna
CHANAKYA COMPLEX,R BLOCK,Floor No-3,BIR CHAND PATEL MARG,R,BLOCK,
PATNA,
800001,
Phone: 0612-2226728
Fax: 0612-2230734
Email: dprakash@uiic.co.in
PuducherryMS.R.KIRUTHIKA,
ADMINISTRATIVE OFFICER,
UNI CUSTOMER CARE,
Puducherry
A.R.PLAZA,PLOT NO.35,36 & 37,Ground Floor,45 FEET ROAD EXTENSION,BALAJI NAGAR,
SARAM,
605011,
Phone: 0413 - 2245801 / 2245806
Fax: 0413 - 2245811
Email: kiruthikar@uiic.co.in
PuneSHRI.ARVIND HARI BHARDWAJ,
MANAGER,
UNI CUSTOMER CARE DEPT.,
Pune
BHARTI VIDYAPEETH BHAVAN,,Floor No-5,LBS MARG,NAVI PETH,
PUNE,
411030,
Phone: 020-65000895
Fax: 020-24333174
Email: ropunegriev@uiic.co.in
RaipurSHRI.MOHAMMAD YUSUF ALI,
DEPUTY MANAGER,
UNI CUSTOMER CARE DEPT.,
Raipur
648,649,MAGNETO OFFIZO,MAGNETO THE MALL,Floor No-6,LABHANDI,LABHANDI,
RAIPUR,
492010,
Phone: 0771-2220303
Fax:
Email: myali@uiic.co.in
VadodaraSHRI.K.R.SINGH,
AO,
UNI CUSTOMER CARE DEPT.,
Vadodara
SURAJ PLAZA II,,Floor No-5,SAYAJIGUNJ,
VADODARA,
388001,
Phone: 0265-2225032
Fax: 0265-2362039
Email: krsingh@uiic.co.in
VizagSMT.Y.SRILAKSHMI,
DEPUTY MANAGER,
UNI CUSTOMER CARE DEPT.,
Vizag
PAVAN ENCLAVE,30-15-153,Floor No-3,DABAGARDENS,MAIN ROAD,
VISAKHAPATNAM,
530020,
Phone: 0891-2560978
Fax: 0891-2552988
Email: ysrilakshmi@uiic.co.in
You may Escalate the grievances to Customer Care Officer at Head Office.


Head Office Shri S P Asthana,
CHIEF MANAGER,
HO-UNI CUSTOMER CARE,
Head Office
24,WHITES ROAD,
CHENNAI,
600014
Phone: 044-28575261
Email:spasthana@uiic.co.in

Online Vigilance Complaints - Please Click Here

Procedure for Lodging Complaints

  • Complaints against Employees and Officials of our Company can be lodged with CVO.
  • Complainants to mention their Name, Address and Contact Phone / Mobile Numbers, since Company does not entertain Anonymous / Pseudonymous Complaints as per CVC guidelines.
  • Complaints must contain Factual details and Verifiable facts so as to facilitate Investigation and disposal. Complaints with Sweeping Remarks & Vague allegations are liable to be filed
  • Please ensure that the Complaint is addressed directly to CVO and all Correspondence will be treated as 'Strictly Confidential'.

 

Complaints alleging FRADULENT / CORRUPT ACTS / ABUSE OF OFFICIAL POSITION /

GROSS OR WILFUL NEGLIGENCE / FLAGRANT VIOLATION OF SYSTEMS AND

PROCEDURES / CAUSE OF UNDUE LOSS TO THE COMPANY / GOVERNMENT OR A

CONCOMITANT GAIN TO AN INDIVIDUAL OR A SET INDIVIDUALS etc., related to our

Company can be sent to

 

The Chief Vigilance Officer,

United India Insurance Co Ltd.,

Head Office,

24, Whites Road,

CHENNAI – 6000014.

 

Phone : 044-28575230 FAX: 044-28547794.

Email : cvo@uiic.co.in

 

S.No Title Downloads
1 Online Policy FAQ's PDF ICON

 Unclaimed refunds of policy holders for more than six months can be accessed by clicking the link. Click Here

Online Insurance & Digital Payments

      Online Insurance Products
  • Customer can avail online policies in electronic format through our customer portal in our Website (www.uiic.co.in).
  • Policies which can be purchased online are Motor (2- wheeler & Private Car) /Health/ Personal Accident/ Overseas Mediclaim/ Householder/ Shopkeeper/ Pravasi Bhartiya Bima Yojana.
  • Policies which can be renewed online are Motor (2- wheeler & Private Car)/ Health/ Personal Accident/ Householder/ Shopkeeper.
      E-Insurance Account
  • Customers can also open an e-Insurance account with any of the registered Insurance Repositories licensed by IRDA and maintain all their insurance policies in soft copy form with the Repository.
  • Customer can have changes or endorsements carried out in their policies in soft form. 
  • UIIC have given a provision to incorporate their e-Insurance account number in the e-proposal form.
  • Customer can avail the advantages of easy maintenance and transparency of having insurance policies in electronic form.
      Digital Payment

Our Company has launched an initiative for incentivising digital payment of premium for buying a new general insurance policy

    • 10% Discount in Premium (max upto Rs.2000/-) per Policy
    • Make online Digital Payment through our website
    • Scheme available to Individual Customers only
    • Scheme applicable on New Policy only
    • Scheme applicable on Policies like : Individual Health, Family Medicare, Motor Package, Householders, Overseas Mediclaim etc.

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